having a higher political consciousness, a firm idea and belief and a correct world outlook, philosophy, value judgment. to love changgang, love one’s job, obey to the rules and laws of the company, to talk and act civilized and polite, love one’s post and respect to one’s job, to treat things justly, to treat people rightfully, stand to the business morality, to be a master-hand and technologist of one’s unit.

carrying out service premises, civilization service and quality service, treating costumers as god, with good manners, providing warm-hearted service, to treat service people actively, and patiently. geting good praise from the costumers.